Support

Tesseract Agent requires macOS 26 (Tahoe) or later and an Apple Silicon Mac (M1 or newer). An internet connection is needed only for the one-time model download on first launch.

The initial model download is several gigabytes depending on which features you use. Models are stored locally and only need to be downloaded once.

Yes. After the one-time model download on first launch, Tesseract Agent works entirely offline. No internet connection is required for any of its features.

No. All processing happens locally on your Mac using Apple Silicon. Your voice recordings, conversations, and generated content never leave your device. There are no accounts, no analytics, and no telemetry.

Launch the app, grant Microphone and Accessibility permissions when prompted, then press and hold Option+Space to dictate. Release to insert the transcription. You can customize the hotkey in Settings.

Accessibility permission is needed for two things: registering global hotkeys (so features work from any app) and simulating keyboard paste to insert text into the active text field.

Yes. Open the app’s Settings to customize the hotkeys for dictation, text-to-speech, and the agent. Default hotkeys are Option+Space, fn+Space, and Control+Space respectively.

Make sure you’ve granted both Microphone and Accessibility permissions in System Settings > Privacy & Security. Also ensure the model has finished downloading (check the app’s status). Try restarting the app if permissions were just granted.

Delete Tesseract Agent from your Applications folder. To remove all associated data including downloaded models, delete the app’s container from ~/Library (or use a tool like AppCleaner).

Purchases are handled through the Mac App Store. To request a refund, visit reportaproblem.apple.com and sign in with your Apple Account.